The request to revise and change the name of the Major and Minor in Industrial and Operations Management and revise prerequisites for INFO 3236 and 3241 and the BISOM undergraduate catalog copy

Date: January 18, 2011
To: Belk College of Business
From: Clarence Greene, Faculty Governance Assistant
Approved On: November 12, 2010
Implementation Date: 2011

Note: Deletions are strikethroughs. Insertions are underlined.

Catalog Copy

Current Catalog Copy (with edits and additions):

The Department of Business Information Systems and Operations Management (BISOM) offers majors in two dynamic disciplines – Management Information Systems (MIS) and Industrial & Operations Management (IOMG) Operations and Supply Chain Management (OSCM). In addition, the department offers two minors; one in IOM OSCM and another in MIS. The focus of these programs is development of information technology and operations managers who can enhance the productivity of the firm in a knowledge-driven economy. Both majors offer students an integrated background in the functional areas of business and focus on enhancing problem-solving and critical-thinking skills using current technology.

A major in MIS involves the application of information technology and analytical skills to the solution of organizational problems and opportunities for innovation. MIS graduates are prepared for positions in the design, planning, development, implementation, and management of e-business information systems and systems support.

A major in IOM OSCM focuses on the efficient use of resources to provide quality goods and services. IOM OSCM enables students to pursue such careers in supply chain management, production planning, project management, quality assurance, and operations. Environments in which IOM OSCM graduates are in high demand include health care, government, manufacturing, and service industries.

Who uses Industrial & Operations Management Operations and Supply Chain Management? All businesses, including for profit and not-for-profit, manufacturing and services, use IOM OSCM. These businesses have to make forecasts, manage day-to-day operations, schedule personnel and equipment, manage quality and inventory, work with suppliers, and undertake projects. While IOM OSCM has always been important in manufacturing, service organizations are discovering the importance of being able to effectively and efficiently manage operations. Financial services and health care industries have been on the leading edge in using IOM OSCM to improve operations. Company expenditures on programs such as Six Sigma, total quality management, and operational risk management, are in the billions of dollars.

Skills for Industrial & Operations Management Operations and Supply Chain Management majors include:

• Analytical problem solving
• Communication skills
• Organizational skills
• Computer skills
• Attention to detail

Who uses Management Information Systems? All businesses use MIS to make forecasts, manage day-to-day operations, schedule personnel and equipment, manage quality and inventory, work with suppliers, and undertake projects. In addition, management depends on information systems to collect and analyze data to make decisions. Data on customers, suppliers, competitors, and others are the main inputs to decision making at all levels of the organization. While all organizations have information systems needs, some industries have much greater reliance on them. These include banking, insurance, large-scale retailing, and communications.

Skills for Management Information Systems majors include:

• Analytical problem solving
• Communication skills
• Organizational skills
• Computer skills
• Business process skills

MAJOR IN INDUSTRIAL & OPERATIONS MANAGEMENT OPERATIONS AND SUPPLY CHAIN MANAGEMENT

To be accepted into the Industrial & Operations Management Operations and Supply Chain Management (OSCM) major and to progress into the upper division of the College, a student must meet the Progression Requirements as previously stated in the PRE-ACCOUNTING, PRE-BUSINESS, and PRE-ECONOMICS section. The B.S.B.A. in Industrial & Operations Management Operations and Supply Chain Management (OSCM) requires a minimum of 120 semester hours. In addition to the General Education requirements of the University and the Progression Requirements of the Belk College of Business (as previously stated in the PRE-ACCOUNTING, PRE-BUSINESS, and PRE-ECONOMICS section), the following Core Courses are required: BLAW 3150, ECON 3125, FINN 3120, INFO 3130, MGMT 3140, MGMT3160, and 3280;MKTG 3110, OPER 3100, and MGMT 3280 3201, 3203, 3204, 3206. In addition there are three required OSCM Major Coursesand one two IOM OSCM Major Electives(see listsbelow). Students may attempt each of these 14 courses two times.

Required OSCM Major Courses:

• OPER 3203 Decision Modeling and Analysis
• OPER 3204 Management of Service and Project Operations
• OPER 3208 Supply Chain Management

IOM Electives Required OSCM Major Electives (Select onetwo of the following courses):

• ENGR 3670 Total Quality Systems
• ETIN 3133 Quality Control
• INFO 3229 Business Data Communications
• INFO 3231 Business Applications Development
• INFO 3233 Business Database Systems Data and Information Management
• INFO 3234 Business Info Systems Development
• INFO 3236 Business Decision Support Systems Business Analytics
• OPER 3000 Topics in Operations Management
• OPER 3201 Advanced Operations Management
• OPER 3206 Quality Assurance and Management
• OPER 3208 Supply Chain Management
• OPER 3400 Operations and Supply Chain Management Internship
• OPER 3800 Directed Study

To obtain a B.S.B.A. in Industrial & Operations Management Operations and Supply Chain Management, a student must meet the University requirements of a GPA of at least 2.0 overall and in the courses for the major. Students must earn a minimum grade of �C� in all required business classes for the major. When a student repeats a course, both the old grade and the new grade are included in the major and overall GPA. Courses repeated under the Grade Replacement Policy are excluded from the major and overall GPA computation. However, this repeated course does count as an attempt, even if the student withdraws from the course. Students must also meet the Belk College of Business residency requirements as described in the UNDERGRADUATE PROGRAMS section.

MINOR IN INDUSTRIAL & OPERATIONS MANAGEMENTOPERATIONS AND SUPPLY CHAIN MANAGEMENT

The minor in Industrial & Operations Management (IOM) Operations and Supply Chain Management (OSCM) is designed to provide business and non-business students who have an interest in supply chain management, manufacturing, and service operations with a broad foundation of IOM OSCM concepts and analytical methodology to be integrated into their major field of study.

The demand for graduates who are knowledgeable about designing, planning, evaluation evaluating, and management ofmanaging supply chains, production and service systems continues to increase. However, there There is also an increase in the demand of IOM OSCM professionals who can define strategic and operational problems, collect relevant data efficiently, and apply advanced analytical techniques to improve the performance of firms. IOM OSCM courses deal with supply chains, service systems and manufacturing organizations. These areas examine the production function of an organization at a strategic level as well as the plant and shop floor level. Areas included in the IOM OSCM program include operations strategy, process analysis, product design, quality management, logistics management, procurement, supply chain management, project management, and waiting line management as well as analytical techniques such as optimization and simulation.

The minor will offer graduates a competitive advantage in terms of the types of positions for which they qualify. The minor in IOM OSCM is directed not only at UNC Charlotte students majoring in business but also those majoring in other Colleges. The benefits of a minor in IOM OSCM include increased marketability in the public and private sector and the ability to leverage one’s major discipline with a solid understanding of one business area, increased analytical thinking, problem solving ability, and an understanding of internal and external environments of service and business organizations.

A minor in Industrial & Operations Management Operations and Supply Chain Management requires a minimum 12 15semester hours (four five courses) for students who have taken the business prerequisites listed below. Students must meet the University requirements of a GPA of at least 2.0 in the courses for the minor with a minimum grade of “C” earned. When a student repeats a course, both the old grade and the new grade are included in the minor and overall GPA. Courses repeated under the Grade Replacement Policy are excluded from the minor and overall GPA computation. However, this repeated course does count as an attempt, even if the student withdraws from the course. Note: All Computer Science and Software and Information Systems majors will be exempted from INFO 2130. Other students with sufficient background can apply for Credit by Exam or exemption for INFO 2130. Students may attempt each of these 11 12 courses two times.

Prerequisites: ACCT 2121, 2122; ECON 2101, 2102; INFO 2130; MATH 1120; and STAT 1220

• Required OSCM Minor Courses:
• MGMT 3140 Management and Organizational Behavior
• OPER 3100 Operations Management
• OPER 3203 Management Science
• OPER 3208 Supply Chain Management

Select Two Electives: Required OSCM Minor Electives (Select one two of the following courses):

• INFO 3233 Data and Information Management
• INFO 3236 Decision Support Systems
• OPER 3201 Advanced Operations Management
• OPER 3203 Decision Modeling and Analysis
• OPER 3204 Management of Service Operations
• OPER 3206 Managing for Quality Quality Assurance and Management
• OPER 3208 Supply Chain Management

To obtain a minor in Operations and Supply Chain Management, a student must meet the University requirements of a GPA of at least 2.0 in the courses for the minor with a minimum grade of “C” earned. When a student repeats a course, both the old grade and the new grade are included in the minor and overall GPA. Courses repeated under the Grade Replacement Policy are excluded from the minor and overall GPA computation. However, this repeated course does count as an attempt, even if the student withdraws from the course. Students must also meet the Belk College of Business residency requirements as described in the UNDERGRADUATE PROGRAMS section.

MAJOR IN MANAGEMENT INFORMATION SYSTEMS

The primary objective of the Management Information Systems (MIS) major is to prepare students for careers in the information systems function of organizations. The curriculum is designed to provide both technological and managerial knowledge relevant to the development and use of computer-based information systems.

To be accepted into the Management Information Systems major and to progress into the upper division of the College, a student must meet the Progression Requirements as previously stated in the PRE-ACCOUNTING, PRE-BUSINESS, and PRE-ECONOMICS section. The B.S.B.A. in Management Information Systems requires a minimum of 120 semester hours. In addition to the General Education requirements of the University and the Progression Requirements of the Belk College of Business (as previously stated in the PRE-ACCOUNTING, PRE-BUSINESS, and PRE-ECONOMICS section), the following Core Courses are required: BLAW 3150, ECON 3125, FINN 3120, INFO 3130, 3229, 3231, 3233, 3234, 3240, MGMT 3140, MGMT 3160, MKTG 3110, OPER 3100, and MGMT 3280. In addition there are five required MIS Major Courses and one MIS Major Elective (see lists below). and one MIS electives (see list below); MGMT 3140, 3160, and 3280; MKTG 3110; and OPER 3100. Students may attempt each of these 15 courses two times

• Required MIS Major Courses:
• INFO 3229 Business Data Communications and Information Security
• INFO 3231 Business Applications Development
• INFO 3233 Data and Information Management
• INFO 3234 Business Information Systems Analysis and Design
• INFO 3240 eBusiness Systems

MIS ElectivesRequired MIS Major Electives (Select one of the following courses):

• ACCT 3340 Accounting Information Systems
• INFO 3000 Topics in Management Information Systems
• INFO 3211 Technical Support
• INFO 3232 International Information Systems Management
• INFO 3235 Advanced Business Information Systems Development
• INFO 3236 Business Decision Support Systems Business Analytics
• INFO 3238 Current Issues in the Management of Information Systems
• INFO 3241 Audit, Control, and Security of Business Information Systems Information Audit, Control, and Risk Management
• INFO 3400 Management Information Systems Internship
• INFO 3800 Directed Study
• ITCS 3112 Design and Implementation of Object-Oriented Systems
• ITCS 3155 Software Engineering
• ITCS 3160 Database Design and Implementation
• OPER 3203 Management Science Decision Modeling and Analysis
• OPER 3204 Management of Service and Project Operations
• OPER 3206 Managing for Quality Quality Assurance and Management

To obtain a B.S.B.A. in Management Information Systems, a student must meet the University requirements of a GPA of at least 2.0 overall and in the courses for the major. Students must earn a minimum grade of “C” in all required business classes for the major. When a student repeats a course, both the old grade and the new grade are included in the major and overall GPA. Courses repeated under the Grade Replacement Policy are excluded from the major GPA and overall computation. However, this repeated course does count as an attempt, even if the student withdraws from the course. Students must also meet the Belk College of Business residency requirements as described in the UNDERGRADUATE PROGRAMS section.

MINOR IN MANAGEMENT INFORMATION SYSTEMS

The minor in Management Information Systems is designed to provide students who have an interest in business information systems with a broad foundation for integrating information technology techniques and concepts into their major field of study in business. The demand for business graduates who are knowledgeable about designing, planning, developing, managing, and evaluating of information systems continues to increase as the economy moves from a manufacturing to an information base. The demand for MIS professionals has increased dramatically during the past ten years and the trend is expected to continue. However, there is also an increase in the demand for management information systems professionals who have an in-depth understanding of the application domain and who can apply MIS concepts in contexts which are more specific to their major. Thus, professionals with a primary interest and expertise in marketing, health care, banking, finance, accounting, and management are being sought by business application-area specialists.

The focus of the minor in MIS is to impart a framework for understanding MIS and for utilizing its tools to the student’s major. The minor will offer graduates a competitive advantage in terms of the types of positions for which they qualify. Graduates of the program will be able to act as technical liaisons between MIS professionals and their “home” departments, as sales specialists for specialized software/applications systems, and as technical representatives.

The minor in MIS is directed not only at UNC Charlotte students majoring in business but also those majoring in other Colleges. The benefits of a minor in MIS include increased marketability in information-dependent firms in the public and private sector and the ability to leverage one’s major discipline with state-of-the-art computing knowledge. A key benefit of taking MIS classes is that students learn to effectively use technology in business settings.

A minor in Management Information Systems requires a minimum 15 semester hours (five courses) for students who have taken the business prerequisites listed below. Students must meet the University requirements of a GPA of at least 2.0 in the courses for the minor with a minimum grade of “C” earned. When a student repeats a course, both the old grade and the new grade are included in the minor and overall GPA. Courses repeated under the Grade Replacement Policy are excluded from the minor and overall GPA computation. However, this repeated course does count as an attempt, even if the student withdraws from the course. Note: All Computer Science and Software and Information Systems majors will be exempted from INFO 2130. Other students with sufficient background can apply for Credit by Exam or exemptionfor INFO 2130. Students may attempt each of these 10 11 courses two times.

Prerequisites: ACCT 2121, 2122; ECON 2101, 2102; MATH 1120; and STAT 1220

Required Courses:

• INFO 2130 Introduction to Business Computing
• INFO 3130 Management Information Systems
• INFO 3229 Business Data Communications and Information Security
• INFO 3233 Business Database Systems

Select One Elective:

• ACCT 3340 Accounting Information Systems
• INFO 3000 Topics in Management Information Systems
• INFO 3211 Technical Support
• INFO 3231 Business Application Development
• INFO 3234 Business Info Systems Development Business Information Systems Analysis and Design
• INFO 3235 Advanced Business Information Systems Development
• INFO 3236 Decision Support Systems Business Analytics
• INFO 3238 Current Issues in the Management of Information Systems
• INFO 3240 eBusiness Systems
• INFO 3241 Audit, Control, and Security of Business Information Systems
• MKTG 3214 Internet Marketing
• OPER 3203 Decision Modeling and Analysis

COURSE DESCRIPTIONS

MANAGEMENT INFORMATION SYSTEMS (INFO)

INFO 2130. Introduction to Business Computing. (3)Introduction of computer methods to solve business problems. Emphasis on understanding fundamental hardware and software concepts, selecting and using appropriate hardware and software needed for making various business decisions, and developing practical methods for using the computer to solve quantitative business problems. (May not be taken for upper-level credit in business, but may be taken for general University credit.) (Fall, Spring, Summer) (Evenings

INFO 3000. Topics in Management Information Systems. (3)Prerequisite: INFO 3233 with a Cor better. Topics from the area of Management Information Systems. May be repeated for credit. (On demand)

INFO 3130. Management Information Systems. (3) Prerequisites: ACCT 2121, 2122; ECON 2101, 2102; MATH 1120; INFO 2130; STAT 1220 with grades of C or better; and Junior standing. Impact of information systems on management decision-making activities. Principles of the structure and analysis of information flows within an organization. Emphasis on database accumulation and generation, capabilities of information processing, system function (e.g., file creation, report generation, etc.) and evaluation and modification of information systems. (Fall, Spring, Summer) (Evenings)

INFO 3200.Foundations in Business Computing. (3) Introduction to computer systems in business with emphasis on the capabilities of computer systems (hardware & software) and skills needed to effectively use computerized decision tools for typical business problems. (Cannot be taken for credit toward any undergraduate degree within the Belk College of Business.) (On demand)

INFO 3211. Technical Support. (3) A study of technical support and help desk concepts. Emphasis on building skill sets in diagnosing and solving user and software related problems. Topics include support management techniques, help desk operations, and support performance evaluation. (On demand)

INFO 3229. Business Data Communications and Information Security. (3)Prerequisite: INFO 2130 3130 with grade of C or better or permission of the department. A study of the current and potential impact of computer data communications technologies and information security on business operations and productivity. Topics include identifying the need for anddesigning, planning and implementing of systemsolutions in such areas as text preparation and dissemination, document storage and retrieval, data communication technologies, telecommuting and teleconferencing, data communication networks, messaging and scheduling local area networks, networked applications, and information assurance. (Fall, Spring and On demand)

INFO 3231. Business Applications Development. (3) Prerequisites: ACCT 2121, 2122; ECON 2101, 2102; INFO 2130; MATH 1120; STAT 1220 INFO 3130 with grade of “C” of better; and junior standing or permission of the department. A study in the development of business applications software. Course emphasizes graphical user interface development using object-oriented, event-driven programming methods and techniques with a high-level development tool such as Visual Basic or Java. (Fall,Spring)

INFO 3232. International Information Systems Management. (3)Prerequisite: INFO 3130 with grade of C or better or permission of department. Study of issues and challenges relating to International Information Systems. Topics include: planning and strategic implications of using global information systems and technology; management of global information flows; and, the problems of integrating technology, systems, and people across the globe. (On demand)

INFO 3233. Business Database Systems Data and Information Management. (3)Prerequisites: ACCT 2121, 2122; ECON 2101, 2102; INFO 2130; MATH 1120; STAT 1220 INFO 3130 with grade of C or better